Intelligent support for businesses that sell on WhatsApp
Turn every conversation into a sales opportunity
Chat Bot Manager organizes your chats, answers with artificial intelligence, and connects customers to your team when they need a human.
WhatsApp Business Platform · AI grounded in your business · Human help when it matters
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The problem
Your commercial support deserves more order
When conversations grow, answering late or without context can cost you sales and trust.
Messages get lost
Queries scattered across phones, notifications, and chats with no clear follow-up.
Customers waiting
Late replies when your team is busy or offline.
Your team repeats the same answers
Hours, prices, and availability get typed again in every conversation.
Chaotic inbox
Chat Bot Manager inbox
María G.
Quote 20 units
Pedro L.
Hours inquiry
Ana R.
Shipping follow-up
Real example
This is a conversation with Chat Bot Manager
AI gathers information, the flow can include validations, and a person steps in when needed—without losing context.
María González
Customer · WhatsApp
How it works
From scattered messages to organized support
Four steps to professionalize your business conversations.
Connect WhatsApp
Integrate your line via WhatsApp Business Platform to centralize conversations in one place.
Load your business knowledge
Products, services, prices, hours, policies, and FAQs the AI can use.
Set replies and handoff rules
Define support rules, fallback messages, and when a teammate should take over.
Serve from an organized inbox
Your team collaborates in the same inbox with history, assignments, and shared context.
The product
This is your Chat Bot Manager inbox
How your team manages conversations, tags, assignments, and AI suggestions in one place.
- MGMaría González12:04
Quote 20 units with logo
Assigned - PLPedro López11:52
Do you ship to Valparaíso?
Bot - ARAna Ramírez11:30
Handoff: payment declined
Human
María González
How Chat Bot Manager thinks
AI works in the background. Your team stays in control.
Every message follows the same path: understand, answer with real business info, and hand off to a person when needed.
Inbound message
A customer writes on WhatsApp.
Detect intent
Figures out the topic: quote, support, payment.
Check your business
Looks up real products, prices, hours, and policies.
Generate a reply
Answers or suggests a ready-to-send response.
Your team steps in
When needed, a person takes control with full context.
Centralized inbox
All conversations, visible to the whole team.
Statuses and tags
Organize by priority, inquiry type, or sales stage.
Full history
Messages, notes, and actions stay recorded.
Bot control
Pause AI globally or per chat without losing context.
Automation
Processes that move while you support
From a quote to a booking, Chat Bot Manager guides the customer and logs every step.
Configurable flows
Automate quotes, bookings, and processes with steps defined by your business.
WhatsApp templates
Use Meta-approved templates to re-engage outside the 24-hour window.
Support metrics
See frequent questions and the overall state of your conversations.
Features
WhatsApp today, more channels ahead
Chat Bot Manager starts with WhatsApp Business Platform and is ready to grow into omnichannel support.
WhatsApp Business Platform
Primary channel available today
- Centralized conversation inbox
- Organization by statuses, tags, and history
- AI with your business knowledge
- Multi-user support and assignments
- Bot and human in the same chat
- Global or per-chat activation
- WhatsApp templates
- Basic support metrics
- Configurable automations
Future ecosystem expansion
Comparison
The difference of supporting with order
Without Chat Bot Manager
- Messages scattered across phones
- Repetitive team replies
- Customers waiting with no follow-up
- Little conversation traceability
- Knowledge stuck with one person
- Hard to assign chats
With Chat Bot Manager
- Centralized inbox for the whole team
- Context-assisted replies
- Organized handoff to people
- History and metrics available
- Business information accessible
- Clear assignments and statuses
Security & control
Your business stays in control
Chat Bot Manager is built so you decide when AI replies, when a person steps in, and who can access each conversation.
Connected through Meta
WhatsApp Business Platform integration following official guidelines.
Isolation per company
Each business runs with separated data and controlled access.
Roles and permissions
Define who can view, reply, and configure support on your team.
Traceability
Message history, assignments, and actions for follow-up.
FAQ
We answer your questions
Chat Bot Manager integrates via WhatsApp Business Platform (Meta). You keep your official line; the platform centralizes and organizes conversations without replacing your channel.
Your customers are already writing. Help them get a better reply.
See how Chat Bot Manager can organize your business conversations and help your team respond faster with context.
Request a demo
We’ll show the inbox, the bot grounded in your business knowledge, and handoff to your team—for your use case.
Or email us at contacto@easycomp.cl